Michael Lee Stallard

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Howard Schultz's Broken Heart

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A leader I know and much admire is Howard Behar, the former president of Starbucks North Americahoward schultz and Starbucks International.   Howard tells about the time when he received a call in the middle of the night at his home in Seattle alerting him that three Starbucks employees at the Georgetown store in Washington, D.C. had been shot and killed, including an 18-year who had just recently begun working at Starbucks, his first job.   Behar immediately called Howard Schultz, Starbucks' CEO, who was in New York City at the time.

What Schultz didn't do, says a lot about his character.  Read more here>>

 

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Michael Lee Stallard is a leading authority on leadership, employee engagement and teams. He is the co-founder, president and CEO of E Pluribus Partners, a consulting firm that specializes in helping leaders create “Connection Cultures” to form strong bonds among the management, employees and customers of an organization. Connection Cultures increase employee and customer engagement as well as productivity, profitability, innovation, employee retention and customer loyalty.
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